What does the account owner see? – Circledin

Account Owners have access to the following information on their accounts:

Billing and Account Information:
- The Account Owner can view and manage billing details, including payment history, invoices, and account balance.
- They have access to account information such as the account holder's name, contact details, and billing address.
Plan Details and Usage:
- The Account Owner can review and modify the mobile plan details, including plan type, data limits, minutes, and messaging features.
- They can monitor usage information, such as data consumption, minutes used, and messages sent, to track the plan's utilization.
Device and Line Management:
- The Account Owner has the ability to manage the devices and lines associated with the plan.
- They can add or remove lines, upgrade or change devices, and assign phone numbers to specific lines.
Support and Customer Service:
- The Account Owner can contact the carrier's customer service for assistance with plan-related inquiries, technical issues, or account-specific concerns.
Talk and Text logs
- Generally, carriers provide access to call and text logs to the Primary Account Holder and Account Managers. However, the level of detail available in these logs can differ.
  - Call Logs: Account Owners typically have access to call logs, which include information such as the date, time, and duration of each call made or received on the plan.
  - Text Logs: Depending on the carrier and plan, Account Owners may have access to text logs that include the date, time, and phone numbers associated with sent and received text messages. However, the content of the messages themselves is not included in these logs.
- It's important to emphasize that access to call and text logs is primarily intended for billing and usage monitoring purposes. The privacy and confidentiality of communication content are generally protected, and carriers have policies in place to safeguard the privacy of their users.

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