I need a new SIM

Request for a SIM Replacement

To request a new SIM card on CircledIn, follow these steps:

1. Sign into your CircledIn Account

2. Click to MyProfile > Open a Case

3. Submit Request Details: Provide all the necessary information related to your request. Include the following details:

   • Phone Number: Specify the phone number associated with the SIM card for which you need a replacement.
   • Current Device Info - IMEI: Provide the International Mobile Equipment Identity (IMEI) number of your current device. This information helps ensure compatibility and accuracy during the provisioning process.
   • Justification and Approval: Provide in detail the justification for a new SIM Card

4. Standard Shipping Rates

   • Keep in mind that standard shipping rates may apply for the delivery of the new SIM card. Be prepared to cover these charges as part of the process.

Once you have submitted your request, CircledIn's support team will review and process it accordingly. We will communicate any additional steps or requirements necessary to complete the provisioning of the new SIM card.