CircledIn-Support

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  • What are the prices for mobile plans?

    Subscription fees We have a standard subscription cost of $8/month for our mobile phone Circles (Last Updated: 10/23/2023)   AT&T (not including taxes and surcharges) One-time activation fee = $35 ...

  • Check carrier coverage

    Before signing up, it is important to check the carrier's coverage map to make sure that your area is properly covered: AT&T: https://www.att.com/maps/wireless-coverage.html T-Mobile: https://www....

  • What is the price if I have a connected device?

    All Connected Devices will increase your CircledIn subscription by $3/mo. AT&T connected devices $35 Activation Fee Unlimited Tablet $20/month (excl. taxes), $15/month (excl. taxes) with AARP ...

  • How to submit a ticket

    Submit a Ticket To submit a ticket with CircledIn, click on the Submit a request button in the top right corner of the Help Center or by using the following URL: https://circledin.zendesk.com/hc/en...

  • How do I cancel my account?

    Fully removing your CircledIn account If you have made the decision to delete your CircledIn account, we understand and respect your choice. To proceed with deleting your account, please follow the...

  • Submit your Google Fi Bill

    Submit your Google Fi Bill Google Fi Account Owners - this is the process for submitting your Google Fi bill to CircledIn. To ensure a smooth and efficient submission, please follow the steps outli...

  • Payout Portal

    Payout Portal As an Account Owner on CircledIn, you have access to your own payout portal, which provides you with important information regarding your payouts. Here's what you need to know about t...

  • I was incorrectly charged on my bill

    Refunds and Credit Back If you believe there are incorrect charges on your bill, we understand your concerns and will do our best to assist you. It's important to note that we go by the bill genera...

  • How do I get a breakdown of my bill?

    Bill breakdown To access a detailed breakdown of your bill, simply refer to the monthly invoice that has been sent to your registered email upon payment. This invoice provides a comprehensive overv...

  • What is Dynamic Pricing?

    Dynamic Pricing Dynamic pricing is a method carriers use to determine the cost of each line on your account. As you add more lines, the price per line decreases, allowing you to maximize your savin...