CircledIn Support

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  • What is the Service Fee?

    CircledIn Service Fee Please note that a 4% service fee is applied to each bill in order to cover various operational costs associated with providing our services and support. This fee helps us mai...

  • I was incorrectly charged on my bill

    Refunds and Credit Back If you see incorrect charges on your bill, please reach out to our support team. We’ll review the issue and work with the carrier to request a credit if appropriate...

  • How do I cancel my account?

    Fully removing your CircledIn account If you’d like to delete your CircledIn account, follow these steps: Log in to your CircledIn account Go to My Profile > Submit Ticket Submit a request st...

  • How to submit a ticket

    Submit a Ticket To submit a ticket with CircledIn, login to your CircledIn profile and click on My Profile > Support > Submit Ticket. Alternatively, you can use the following URL: https://circledin...

  • Check carrier coverage

    Before joining a carrier through CircledIn, it’s important to verify that coverage in your area meets your needs. We recommend reviewing the carrier’s official coverage map: AT&T: https://www.att...

  • What is the price if I have a connected device?

    AT&T connected devices $35 Activation Fee Unlimited Tablet $20.99/month (excl. taxes) Unlimited Data (AT&T may temporarily slow data speeds if the network is busy.) 5G access Mobile hotspo...

  • I’m an existing customer on the carrier I want to join. Is it possible?

    If you're already an Account Owner for AT&T, Verizon, and/or T-Mobile At the moment, we recommend that you post your existing carrier onto CircledIn. Below are some benefits of posting your Circle:...

  • Account Owner Perks

    Account Owner Perks As an Account Owner on CircledIn, you are entitled to a variety of perks and benefits designed to enhance your experience and maximize savings. Here's a summary of the perks you...

  • What are the prices for mobile plans?

    Subscription fees We have a standard subscription cost of $8/month for our mobile phone Circles (Last Updated: 10/23/2023)   AT&T (not including taxes and surcharges) One-time activation fee = $35 ...

  • Submit your Google Fi Bill

    Submit your Google Fi Bill Google Fi Account Owners - this is the process for submitting your Google Fi bill to CircledIn. To ensure a smooth and efficient submission, please follow the steps outli...